offers solutions you can work with. Our services include support for networks, hardware, software, and peripherals — and all the stuff that makes them work together.
Our technicians offer the technical knowledge you need with a commonsense approach to IT management. We're happy to add our skill set to your team or take a broader approach to your IT issues.
Get in touch to find out how we can improve performance and your bottom line.
PBTech is a licensed provider of managed services using the acclaimed Kaseya platform, allowing for scalable (and affordable) IT management.
With PBTech Managed Services, you get the power to stop "reacting" to IT issues and to truly, proactively manage your core assets, gaining stability for your business work- and cash-flow.
Check out all that's offered within the three basic tiers of PBTech Managed Services: Core, Advanced, and Complete Care.
PB Tech Core Services
- Complete proactive remote system management
- Automated and controlled patch management
- Anti-Virus updates and automated scanning
- Remote control and telephone tech support
- Full access to Helpdesk Ticketing system
- Core discounted hourly rates for project, onsite, or emergency support
- IT asset auditing for all managed devices
- Monthly Network Health reports
- Core services guaranteed response times
PB Tech Advanced Services
all Core Services +
- 24x7 system stability and uptime monitoring
- Anti-Spyware updates and automated scanning
- Application Monitoring and Change Notification
- Security & Application log monitoring
- Advanced discounted hourly rates for project, onsite or emergency support
- Advanced services guaranteed response times
PB Tech Complete Care Services
all Core & Advanced Services +
- Assumes total responsibility for all technology managed devices
- Maintenance and upgrade planning and deployment consultation
- Active Directory configuration and administration
- Email server support
- Application support and performance tuning
- Complete disaster recovery, bare metal restore for mission-critical servers and workstations from most recent backup
- Onsite and offsite managed backups
- Complete care services guaranteed response times
- Budgetable support cost structure
- No hourly support fees
- No onsite service travel fees
- Enterprise support at small business rates
We've got a solution for you. Here's Ten Reasons to Love Your MSP and contact us to find out more.